Let’s get ThinkingCX

Hello, I am Sandra Dartnell. I support people to create better customer experience through a range of creative strategy and brand consultancy services. I do this based on my expertise in brand communication and interest in the behaviour of decision making.

I believe that all organisations - big and small - can and should benefit from the kind of creative thought that helps them to focus on bringing real value to people. I call this approach, ThinkingCX.

I am not on my own in this thinking and have worked with various clients and partners since I established my strategic consultancy. I love to help people through the creative and business decision making process that is having, choosing and communicating ideas. That is what I am all about and at the centre of all results.

ThinkingCX is here to help your organisation benefit practically from customer-centric creativity. I know that by working together we can more easily find the clarity that really helps to create something that is clearly useful, desirable and feels joined up. I am not actively seeking consultancy work at this point.

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